Sneak EU

<p>If your order has not been scanned or updated for more than two working days, please contact our customer service team <a href="https://eu.sneakenergy.com/pages/contact-us" title="Contact Us" style=" text-decoration: underline;">here</a>.</p>

If your order has not been scanned or updated for more than two working days, please contact our customer service team here.

My parcel has not had a scan for a while. What should I do?

Shipping

What is Sneak?

What do the flavours taste like?

How long will it take for me to feel the effects of Sneak, and how long will the effects last?

Is Sneak more expensive than other energy drinks?

How will Sneak improve my performance?

How do I make Sneak?

General Information

Is Sneak vegan?

How much sugar is in Sneak?

What's in Sneak?

How much caffeine is in a serving?

How much caffeine can I have per day?

Does Sneak contain sweeteners?

Is Sneak safe for everyone to drink?

What size guide is your clothing made to?

I’m diabetic, can I drink Sneak?

Has Sneak been FDA-approved?

How long do tubs last after opening?

Do Sneak Shakers come with something to mix up the formula?

Are the Shakers dishwasher-safe?

Products

What payment methods do you accept?

My order failed, but funds have been taken!

Why does my bank statement show two transactions for the same order? Was I charged twice?

Where do I enter my discount code?

Payment

How long does shipping take?

How much does shipping cost?

When will I receive my tracking information?

My parcel has been marked as delivered but I have not received it. What should I do?

Can I redirect my order to a different address after it's been shipped?

Is there a maximum order value?

What’s the reason for the maximum order value limit?

I want to place an over worth more than 115 Euros!

Do I have to pay any customs fees or charges?

How can I cancel my order?

How can I change my order?

Where can I check my order status?

I haven't received an order confirmation email. What should I do?

Can I get a return/exchange?

My order is marked as fulfilled but I have not received?

How do I return my item?

Orders

How do I get a sponsorship with Sneak?

Sponsorships

What is Sneak Elite?

How can I sign up for Sneak Elite?

What changes have been made to Elite?

Do I have to start again? Will I lose my points?

What is the new tier system?

How do I earn points?

How long does it take to get promoted to the next tier?

How do I redeem my Sneak Elite points?

How do I refer a friend?

How many friends can I refer?

What happens if I don't spend enough to stay in my tier?

What can I buy with my points?

What are the exclusive products in each tier?

Will my points expire?

Sneak Elite

Can I mix Sneak with milk/soda? Can I combine flavours? Can I use a Sodastream with Sneak?

Will my favourite flavour / merch be restocked?

When are you dropping new flavours/merch?

Other

Can i use my discount code with other offers?

Free gift with orders

Will my free gift be automatically added?

Offers

What are the flavours?

What does the full collection include and what are the prices?

And let me guess, it’s limited?

Will there be order limits?

Are there going to be sachets?

How do I make it?

How many portions a day can I have?

How many calories per portion?

What are the details of the Shaker?

Is the Shaker dishwasher safe?

How are the shakers delivered to the customer? Do they come in a box?

How do I receive my free Shaker / I can’t see it in my cart?

Will the Shakers still be available to purchase separately?

How many servings per Sachet?

Do I get a free shaker with my order if I only purchase a sample Sachet?

EATS

My parcel has not had a scan for a while. What should I do?Updated 2 months ago